Sydney Yacht Club respects your privacy and values the relationship we have with you.
We may collect the following types of personal information about you.
Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle. Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers. Demographic information, such as your age, or date of birth, sex, and gender. Physical characteristics, such as your hair type and color, skin type, and eye color. Commercial information, such as the products or services you have purchased, refunded or considered, and your product preferences. Payment information, such as your method of payment and payment card information (including payment card number and billing address). Identity verification information, such as loyalty member ID and authentication information (like passwords). Online or network activity information, such as information regarding your interaction with our websites, mobile applications, digital properties, and advertisements, information about your browsing and search history on our websites or mobile applications, and log file information like your browser type and webpages you visit. Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your device). Audio and visual information, such as recordings of your voice when you call our customer service. Professional or employment-related information, such as professional licenses or certifications in connection with our professional programs. User Content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey responses, and comments). Inferences drawn from or created based on any of the information identified above.
We may collect personal information about you from various sources.
Directly from you, such as when you make a purchase on our websites, contact us with a question or complaint, create an account on our websites, register for our brand loyalty programs or marketing lists, respond to a survey, participate in a contest or other promotion, make an appointment or sign-up to attend an event. From your friends or family members, such as when your friend or family member sends you a gift or makes a referral. When you interact with our websites or emails. When you visit our websites, or when you open or click on emails we send you, we (and third parties we work with) may automatically collect information from your browser or device, such as device identifiers and online and other network activity information using technologies such as cookies, pixel tags, and similar technologies. Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Pixel tags are small images which are embedded into our websites or emails. We use pixel tags to collect information about your browser or device, how you interact with our websites, or whether you open or click on the emails we send you. Pixel tags also enable us (and third parties we work with) to place cookies on your browser. From our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers or distributors, and other third parties that we choose to collaborate or work with. From social media platforms and networks, such as Facebook, Instagram, Twitter, Pinterest, and Google. For example, we may obtain your information from a social media platform or network if you interact with us on social media or choose to log-in to our websites using your social media credentials. We may combine the information we obtain from the above sources.
We may use the information we have about you.
To provide products and services to you, processing payments, creating, servicing and/or maintaining your account or loyalty program membership, identifying concerns and assisting with product recommendations, and managing current or past purchases. To communicate with you, including to respond to your inquiries or complaints, and to help you book a boat. To administer your participation in special events, contests, sweepstakes, surveys or promotions. For marketing and advertising, such as to send you postal mail, text messages, email, push notifications or other messages, show you advertisements for products and/or services tailored to your interests on social media and other websites. To operate and understand your use of our websites. To operate and improve our business, including to conduct analytics, provide quality assurance and process adverse event or product related claims, conduct research and development, and perform accounting, auditing and other internal business functions. For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our websites or mobile applications, and to comply with applicable legal requirements, relevant industry standards and our policies. We also may use your information in other ways for which we provide specific notice at the time of collection.
We may disclose your personal information too.
You have rights and choices in connection with the personal information we have about you.
Data Subject Rights: You have the right to request access to the personal information we maintain about you, and to update and correct inaccuracies in your personal information. Marketing & Advertising Preferences: Your online account may offer you the ability to edit your marketing preferences. If you have consented to receive marketing from us, you can also opt-out of receiving marketing communications (such as email, postal mail or text messages) by following the unsubscribe instructions sent within those communications. When you unsubscribe from our marketing communications, we will no longer use the related personal information (such as your email address or phone number) for targeted advertising purposes. Mobile Device & Browser Preferences: Depending on your mobile device or web browser, we may request your location or request to send you push notifications. You can edit your preferences using the settings on your device. Cookie Preferences: You can choose how certain cookies are used in connection with our websites. You can edit your cookie preferences at any time by editing your browser settings.
Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser which allows us to remember you when you come back to our websites and provide you with personalized experiences and advertisements. We use different types of cookies on our websites, including strictly necessary cookies, performance cookies, functional cookies and targeting cookies.
You can edit your cookie preferences through your browser settings. When editing your cookie preferences, please note that your settings only apply to the browser you use to submit your opt-out request, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.
We also work with third-party platforms, including platforms operated by social networks, to show you advertisements or measure the effectiveness of our advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms.